Returns & Exchanges

We want you to be fully satisfied with your purchase, but due to the consumable nature of our products, returns are generally accepted only for items that arrive damaged or defective. If you encounter an issue with your order, please contact us within 30 days of delivery to initiate an exchange or refund.

Return Process

• 1.
  Contact Customer Support

  Reach out to our support team via email or our online contact form with your order number and details regarding the issue.

• 2.
  Provide Documentation

  If your order arrived damaged, please include photos of the packaging and the product so we can process your claim quickly.

• 3.
  Receive Authorization

  Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions for the next steps.

• 4.
  Refund or Replacement

  After we verify the claim, we will either ship a replacement of your 5-hour ENERGY products or issue a full refund to your original payment method.